Support
Here to make every moment with our products effortless and enjoyable.
Global Service
Global Online Support
Monday to Sunday,
9:00AM-18:30PM (GMT+8)
9:00AM-18:30PM (GMT+8)
Monday to Sunday,
9:00AM-18:30PM (GMT+8)
9:00AM-18:30PM (GMT+8)
Monday to Sunday,
9:00AM-18:30PM (GMT+8)
9:00AM-18:30PM (GMT+8)
Working Time
Monday to Sunday,
9:00AM-18:30PM (GMT+8)
9:00AM-18:30PM (GMT+8)
Tutorials
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2025-05-14
BOYALINK 3 | Unboxing
2025-05-14
BOYAMIC 2 | Unboxing
2025-05-14
BOYALINK 3 | Tutorial
After-Sales Policy
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Warranty Coverage and Duration
The main unit of BOYA products is covered by a 2-year warranty.
Accessories are covered by warranties ranging from 1 month to 1 year, depending on the accessory type.
Non-Warranty Cases
Includes damage caused by human factors, unauthorized repairs, expired warranty periods, or failure to provide valid proof of purchase.
Return and Exchange Services
7-day no-questions-asked returns (product must remain undamaged and in original condition).
15-day exchange service (requires confirmation of a quality issue).
After-Sales Support Channels
Available via online customer service, WhatsApp, and email.
Support hours: 9:00 AM – 6:30 PM Beijing Time (closed on holidays).
