Support
BOYA provides thoughtful support to connect our users
How to Verify the Authenticity of the Product?
Step 1
Enter the 13-digit SN code starting with "BY" which is printed at the
bottom of the box or scan the QR code on the product to obtain a unique verification
code. Both types of codes have been combined in our it system, either of the code can be
used to verify the authenticity of the product.
Step 2
BOYA logo has been officially updated in 2022, but there're still some old
logo product inventory on the market, but both new and old logo products are able to be
verified. If you have purchased a product with the new logo, simply follow the
instructions in Step2 for verification. If you have purchased one with the old logo,
click the video below and follow the instructions in the tutorial for verification.
New logo
Please refer to the instructions
in Step 2 for verification.
in Step 2 for verification.
Old logo
Please refer to the instructions
in video below for verification.
in video below for verification.
Click on the video to view the operation
Step 3
Please refrain from duplicating queries using the SN/QR code on the
product packaging or obtained through scanning. Consider the results from your first
query as final result. If you still have concerns regarding authenticity, please email
to our after sales service department for further queries: support@boya-mic.com.